Customer protection & payment verification

Clear terms before you commit

Each quotation or contract identifies the legal supplier, product specification, quantity, price, applicable taxes, delivery responsibilities and payment terms. A website listing or enquiry does not create an order or confirm stock.

Payment options

Payment on delivery

For eligible orders, payment is due after delivery and the acceptance checks agreed in the written quotation or contract.

Approved credit terms

Approved customers may pay within an agreed credit period. The credit limit and payment due date are confirmed in writing before supply.

Bank-issued letter of credit

LC arrangements depend on agreement on the issuing bank, payment timing and documentary requirements. Payment follows the agreed LC conditions. Include any required delivery or inspection conditions in the LC terms.

The available option depends on the order, customer approval and supply arrangement. The written quotation or signed contract confirms the applicable terms.

Verify communications and bank details

For confirmation of quotations, orders and payment instructions, email info@proteamaterials.com. Our website is www.proteamaterials.com. Check addresses carefully and do not rely on a chat message alone to verify an order or a change of bank details.

• Check the legal supplier, specification, quantity, price, delivery and payment terms.
• Pay only to the verified business account of the contracting supplier. We do not request payment to personal accounts.
• Confirm new or changed bank details through a separate call to our published number.
• Never share passwords, PINs or one-time codes.

Verify or report a suspicious request

Email info@proteamaterials.com or call +27 72 687 6236 before proceeding. Uganda enquiries: +256 752 169 394.